Shipping

Shipping times are 12-30 days.  Please note that in the rare chance it may take longer than this because of customs clearing. Your order will be fulfilled and shipped out within 1-2 business days of ordering. We use small packets for shipping as expedited would be at least $24/packet. Currently it takes 2-3 days to move from our warehouse in China to the export destination, and 3-7 days to be processed at the customs and flown out; however, the biggest delay is at the customs processing of the destination country and we have no control over this.

In the future we may try shipping directly from Canada but Canada post does not provide tracking for small packet and as a start-up it is not economically feasible at the moment. We hope you understand we are trying to the best of our abilities to bring everyone reasonable shipping prices, but sometimes you just can't have the best of both worlds.

If you have any concerns or questions regarding your order, or our shipping method please feel free to contact us any time and we would be happy to answer your questions at support@westm.ca!

 

North America:

  • Canada
  • United States

Europe: 

  • Belgium
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Italy
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

 Oceania:

  • Australia
  • New Zealand

 

Asia:
  • Hong Kong
  • Indonesia
  • Japan
  • Malaysia
  • Singapore
  • South Korea
  • Thailand
  • Vietnam